PERSONAL INFORMATION WinnGroup COLLECTS
Due to the nature of the financial products and services provided, government regulations and taxation laws, WinnGroup may ask for personal information from WinnGroup’s clients. The personal
information WinnGroup may collect can include name, address, date of birth, contact details and bank account information (for payment of profits and withdrawals). The personal information that WinnGroup collects is obtained directly from WinnGroup’s clients through applications or other forms, and from maintaining records of information obtained in the course of providing WinnGroup’s products and services.
In the event of you not providing sufficient information required to fulfill your request for the provision of a product or service, WinnGroup may be unable to provide you with the product or service that you requested.
USING THE PERSONAL INFORMATION WinnGroup COLLECTS
WinnGroup may send you marketing material from time to time that WinnGroup believes will be useful to you. However WinnGroup remains conscious of the need to respect your privacy.
Unless WinnGroup informs you otherwise, the personal information we collect and maintain from you is used for the purpose of establishing and managing your account with us, reviewing your ongoing needs, improving WinnGroup’s customer service and products and providing you with ongoing information or
opportunities that we believe may be useful to you. WinnGroup generally requires that organizations not associated with WinnGroup may be contracted to provide a service to WinnGroup and handle or obtain personal information acknowledge the confidential nature of this personal information and undertake to respect client privacy and comply with
MANAGING THE PERSONAL INFORMATION WinnGroup COLLECTS
All of WinnGroup’s employees who handle personal information are trained to respect the confidential nature of client information and the privacy of individuals. Breaches of your privacy are taken very seriously and may result in disciplinary action, including dismissal. WinnGroup has a Privacy Officer who ensures that all personal information collected is managed in
accordance with this statement and the Privacy Act.
STORING THE PERSONAL INFORMATION WinnGroup COLLECTS
Ensuring that the personal information you provide us is appropriately safeguarded is extremely important to us, whether you communicate with us personally, by phone, mail, email, over the internet or in any other electronic form. WinnGroup holds all of your personal information in secure computer storage facilities and in paper-based files, and takes steps to protect your personal information that we hold from misuse, loss, unauthorized access, modification or disclosure. WinnGroup may be required by law to maintain records for a significant period of time. However, when WinnGroup considers information is no longer required or relevant and any legal obligations that may
apply to the information held have been met, we will remove details that identify you or we will securely destroy the records.
SECURITY OF FUNDS
WinnGroup ensures that your deposit funds are processed safely and securely. All transactions are secured by using 256 bit SSL. WinnGroup will not sell, purchase, provide, exchange or in any other manner disclose Account or Transaction data, or personal information of or about a Cardholder to anyone, except, it’s Acquirer,
Visa/Mastercard Corporations or in response to valid government demands.
KEEPING YOUR PERSONAL INFORMATION ACCURATE AND UP-TO-DATE
WinnGroup aims to ensure that all personal information WinnGroup holds is accurate and up-to-date. WinnGroup understands that information changes frequently with changes in address and other
personal circumstances. In most circumstances, WinnGroup will be able to update your personal information over the telephone.
CHECKING WHAT PERSONAL INFORMATION WinnGroup HOLDS ABOUT YOU
The Privacy Act gives you the right to obtain a copy of any personal information WinnGroup holds about you to advise us of any perceived inaccuracies. There are however some exceptions to the act. To request a copy of the information WinnGroup holds about you, we require that you complete a request form verifying your identity and specifying what information you require.
Your request will be acknowledged within 14 days and responded to promptly. WinnGroup may charge you a fee to cover the cost of verifying your application, locating, retrieving, reviewing and copying any of the information that you request. Should you require extensive information, we will provide you with an outline of the likely cost prior to processing to aid you in refining your request if required.
WinnGroup may collect personal information from you when you enter WinnGroup’s Website: www.WinnGroup.com however WinnGroup will never disclose any private or otherwise confidential information in regards to its clients and former clients to third parties.